Privacy Policy

Information about the use of your personal data and your rights.

Privacy Policy

1. WHO IS THE CONTROLLER OF YOUR DATA?

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that the personal data you provide will be processed by:

  • Controller: PUNTO INVERSIONES TENERIFE, S.L.
  • Tax ID / CIF: B09929811
  • Address: CTRA TF-655 CRISTIANOS-GUAZA, S/N, PUERTA 63, 38632 ARONA - (S.C. TENERIFE), Spain.
  • Email: info@puntoinversionestenerife.com
  • Telephone: (+34) 922 10 51 56
2. FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

PUNTO INVERSIONES TENERIFE, S.L. processes the information you provide for the following purposes:

  • Manage inquiries and requests: To respond to inquiries, information requests, or requests made through contact forms, telephone, or email, including requests for information about vehicles, test drives, financing, or after-sales service.
  • Sending commercial communications: If you give us your express consent, to send you commercial information about our promotions, news, offers, and events related to the automotive sector, by any means (including email, SMS, or telephone calls).
  • Manage purchase processes: If you initiate a vehicle purchase or reservation process, to manage the necessary documentation, delivery, and associated administrative procedures.
  • Manage the commercial relationship: To administer the contractual relationship with customers and suppliers, including invoicing, accounting, and after-sales services.
  • Comply with legal obligations: To meet the obligations established by applicable regulations (tax, commercial, consumer, etc.).
3. HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept:

  • Inquiries and requests: For the time necessary to respond to your request and, once completed, during the legal statute of limitations periods (generally 3-5 years).
  • Commercial communications: Until you request to unsubscribe or revoke your consent.
  • Contractual relationship: During the term of the commercial relationship and, once completed, during the established legal periods (generally 5-6 years for tax and commercial obligations).
4. WHAT IS THE LEGITIMACY FOR PROCESSING YOUR DATA?

The legal basis for processing your personal data is:

  • Inquiries and requests: The unequivocal consent you provide when contacting us and providing us with your data.
  • Commercial communications: Your express consent, which you may revoke at any time.
  • Contractual relationship: The execution of a purchase-sale contract or provision of services.
  • Compliance with legal obligations: Tax, commercial, and consumer protection regulations.
  • Legitimate interest: For sending commercial communications to previous customers about similar products (provided you have not objected).
5. TO WHOM WILL YOUR DATA BE DISCLOSED?

Your personal data may be disclosed to:

  • Public Administrations: When required by applicable regulations (Tax Agency, Traffic Department, etc.).
  • Financial institutions: For payment processing, financing, or leasing.
  • Group or partner companies: For the provision of services related to the dealership's activity (workshops, insurance, etc.), always with the appropriate guarantees.
  • Technology service providers: Acting as data processors (email marketing platforms, hosting, etc.), with whom we have signed the corresponding data processing agreement in accordance with the GDPR.

No international data transfers are made outside the European Economic Area, except those derived from the use of services such as Google Analytics or Meta (Facebook/Instagram), which have adequate guarantees (Standard Contractual Clauses or Privacy Shield).

6. WHAT ARE YOUR RIGHTS WHEN PROVIDING US WITH YOUR DATA?

Anyone has the right to obtain confirmation as to whether we are processing personal data concerning them. In particular, you have the right to:

  • Access: To know what data we are processing and for what purpose.
  • Rectification: To request the modification of inaccurate or incomplete data.
  • Erasure: To request the deletion of your data when it is no longer necessary.
  • Objection: To object to the processing of your data for certain purposes.
  • Restriction: To request the restriction of processing under certain circumstances.
  • Portability: To receive your data in a structured format to transmit it to another controller.
  • Withdraw consent: At any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You may exercise these rights by writing to PUNTO INVERSIONES TENERIFE, S.L., at the postal address indicated in point 1, or by email to info@puntoinversionestenerife.com, attaching a copy of your ID or equivalent identification document.

Likewise, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that we have not properly addressed your rights.

7. HOW HAVE WE OBTAINED YOUR DATA?

The personal data we process at PUNTO INVERSIONES TENERIFE, S.L. come from:

  • Contact or information request forms on our website.
  • Telephone calls or emails.
  • Visits to our facilities.
  • Purchase-sale contracts or service provision agreements.

The categories of data we process are: identification data (name, surname, Tax ID), contact data (telephone, email, address), professional data (if applicable), and, where applicable, economic and transaction data. We do not process specially protected data.

8. SECURITY MEASURES

PUNTO INVERSIONES TENERIFE, S.L. processes personal data with absolute confidentiality and has adopted the necessary technical and organizational measures to guarantee their security and prevent their alteration, loss, processing, or unauthorized access, considering the state of technology, the nature of the data stored, and the risks to which they are exposed, in accordance with the GDPR.

9. MODIFICATIONS TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy to adapt it to legislative, jurisprudential developments, or interpretations of the Spanish Data Protection Agency. In any case, substantial changes will be communicated to users with sufficient notice.

Last updated: March 3, 2026